Order Cancellation 

• Before Shipment: You can cancel your order within [4 hours] of placing it, provided it has not been shipped. To cancel your order, please contact us at  contact@healthyaholic.in/+91 8287847209 with your order details.
• After Shipment: Once your order has been shipped, it cannot be canceled. However, you can initiate a return or refund request as per our Return and Refund Policy below.

Eligibility for Returns

• Returns are accepted if the product meets the following conditions:
  1. The product is unused, in its original packaging, and in the same condition as received.
  2. Return requests are initiated within [7 days] of delivery.
  3. The product is not listed under non-returnable items (e.g., perishables, personal care items, etc.).

Return Process

• To initiate a return, contact us at contact@healthyaholic.in/+91 8287847209 with your order number and reason for return.
• Upon approval, you will receive a return shipping label or instructions to send the product back to our facility.

Refund Process

• Refund Eligibility: Refunds are issued once the returned product is received and inspected. You will be notified of the approval or rejection of your refund.
• Processing Time: Approved refunds will be processed within [6-8 business days] and credited to the original payment method.
• Shipping Costs: Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective product).

Non-Returnable Items

Certain items are non-returnable, including but not limited to:

• Perishable goods (e.g., food, flowers)
• Personal care items (e.g., cosmetics, hygiene products)
• Gift cards

Order Issues

• Wrong or Defective Product: If you receive a wrong or defective product, notify us within [Same day] of delivery for a replacement or full refund.
• Undelivered Orders: If your order is not delivered within the promised time frame, contact us to initiate an investigation and refund if applicable.

Contact Us

For cancellations, returns, or refunds, reach out to our customer support team:

• Email: Contact@healthyaholic.in
• Phone: +91 8287847209